Delivery Insurance
Cart amounts of up to R1399 ex VAT (excluding delivery) will have liability cover/ insurance at no extra cost.
Any amounts of R1400 ex VAT and above will have an option for insurance (automatically calculated at checkout).
** Please take note that if insurance is not selected, we cannot be held responsible in the event of a robbery with the courier drivers.
Delivery Fees
Moto Hut is an online store only! Orders will be delivered to the address of your choice. We regret no collections from our premises will be permitted. We make use of couriers to deliver your order to you safely and on time.
Delivery fee will depend on your area and whether you would like your parcel insured or not. Your delivery fee will be calculated at checkout based on your delivery address.
Please note that some items may have an increased delivery charge (such as tyres and ramps) due to size and weight.
Couriers
Depending on a number of factors (product size, destination, time etc), we will use the courier most suitable to deliver your order. These are couriers that are well known in the industry, and we don’t use just anyone.
We DO NOT use the South African Postal Service, due to poor service experiences in the past.
We need to emphasize that once the goods leave our premises, it is up to the couriers concerned to deliver on time. We are not responsible, nor do we own, the couriers themselves and we do ask for your understanding in this respect. We do of course trace the orders right up to the time you have received it.
If there are any issues regarding your parcel (missing item/s), you need to notify us within 7 days of receiving (when waybill is signed).
